Shell

Full information about place Establishment and gas station "Shell" at 3750 South Broad Street, Trenton, NJ 08610. Find out the full address, phone number, opening hours, customer reviews, map and photos.

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Categories:
Establishment   Gas station  

Price level:
Moderately

Website:
shell.us

Address:
3750 South Broad Street, Trenton, NJ 08610
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Phone number:
+1 609-585-9525

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Reviews about Shell

  • Matt S
    Jul, 25 2018
    ★ ☆ ☆ ☆ ☆
    This is a very racist place.
    I came for their rental truck service, and the owner of this place is very rude and intimidating.
    Very surprised!!
    Will be adding more a detailed experience.
    Already escalated this with corporate U Haul !!
    Will never be back.

    They gave me a rental truck without taking care of basic needs like checking the tire pressure, side mirrors setting, and advising about the charge slots.

    I was supposed get a SUV trailer latched to the truck for towing and their whole team outright denied to help me with setting it up. I have paid for that service but they are just plainly shameless people. I am amazed how such businesses survive in today's world!!

    Stone Age customer service in 21st century!!

    They don't understand renting a truck appropriately is critical for the safety of the driver and people on the road.

    Their employee Michelle was highly disrespectful and yelling at top of her voice for no reason.

    They made me sign a contract and I asked their owner to counter sign it and he denied it.

    Any agreement becomes legally binding when both the parties mutually sign it.
    As per this owner if he signs that contract it would imply I have returned the truck but that's not true.

    I told him that's not true and he told me either take the truck or leave the keys here.

    They are just bunch of bullies dragging their business. I will surely be letting know about their sheer unprofessionalism to shell corporation as well.

    When they represent a business they should stand by the service standard and service level agreements.

    Guys avoid going here in any circumstances.
    They are not worthy of your money or business. Their are better venues to get the gas or car repair or rental truck.

    They are associated with brands like Shell and uhaul and their behavior or treatment towards the customer doesn't vaguely match with these companies standards.
  • Sean Grant
    May, 28 2018
    ★ ★ ★ ★ ★
    Today I called AAA as I was in need of a battery jump. Service was prompt, Rob arrived at my location 10-15 minutes prior to the expected time. Once there, Rob was very helpful and conversational, realizing that the battery in my car was dead and needed to be replaced. At that point I assumed that this issue would take some time to square away as I needed to purchase a new battery and have it installed. To my surprise, Rob was able to call in a new battery, have it delivered and installed within twenty minutes. The deliverer of the new battery was another helpful and respectful man named Anthony. Upon completion, Rob, Anthony and I had a pleasant conversation as they helped answer some other questions I had regarding my car, providing me with tips on what course of action should be taken. As someone with experience dealing with car troubles I have had a wide range of service quality from poor and downright unhelpful to great and timely. Rob, Anthony and Lakeside Auto Service unquestionably provided me with great and timely service that I would highly recommend to anyone with auto needs.
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