Xclusive Towing & Automotive Recovery

Reviews about Xclusive Towing & Automotive Recovery

• peter sirangelo

  Jul, 07 2018
  ★ ☆ ☆ ☆ ☆
  I would rather walk than use this company again, the driver was great, but their ETA was off by over a half an hour, and because of an issue with my insurance carrier I had the displeasure of dealing with the owner on the phone, who was rude, nasty, beligerant and threatening, I don't know how this place is in business, most places that are that rude to people go out of business, I'm in the auto Industry and I would not recommend this company to anyone, in a business that is customer service driven the owner of this place is an a$$h@!e , he told me he was "going to take care of me" in a threatening way, soo, if you want to be threatened for asking for five minutes to sort something out, then by all means use this company, he is like the chef Ramsey of tow companies, if u want to be treated respectfully, or even like a human being, then use ANYONE else..... you have a choice, don't make this bad one. Use Hawks towing, or Robs towing in that area, I've used both in the past and they are NICE, and show up in a timely manner, and honest in their time frames, not rude and ghetto.

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